![]() Their position depends on that you want to visualize and how you prioritize them. Stakeholders (including personas): The actors in your ecosystem can be freely arranged on the large circular map.Title: Give your stakeholder map a title or a focus.Once you have identified your stakeholders, you can dig deeper into the relationships between them and visualize them on a stakeholder mapping template. In the first step you should do a workshop with many different stakeholders (including customers) in order to co-create a list of relevant stakeholders. How to work with the stakeholder mapping template? The paper template for creating a stakeholder map helps you to get an overview of all your stakeholders and existing relationships between them. What is the persona's emotional experience at this point?īy the way, if you want to learn more about how to create a customer journey map, check out our Tutorial: Emotional journey: Illustrate your persona's satisfaction: assign different values along the scale from -2 to +2 for each step.It does not have to look perfect -if you can draw a triangle and a circle you can draw a person -) Adding images helps others to navigate faster an empathize more with your persona in this specific situation. Storyboard: Draw images under each step to tell a visual narrative.Text lane: Describe what happens by adding more information to describe the experience in each step.What to add in additional lanes of the journey mapping template? Stages: Summarize your steps into stages or phases. ![]()
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