Payment, charges or gift cards: Unknown or incorrect charges, Payment declined, Update payment methods, Shop with Points, Problem with a Gift Card, Amazon Credit Cards.Accessibility: Digital Services and Device Support or Something else like orders, accounts, payments, memberships, and more.Memberships, subscriptions or communications: Manage Memberships & subscriptions, Check messages from Amazon and sellers, Manage Rentals, Other Amazon account settings, Manage Subscribe & Save, Manage email and mail communications, Manage Amazon Household.Prime: Manage or cancel Prime membership, Set Prime renewal reminder, Prime Video, Amazon Fresh and Whole Foods, Update Payment Information, Share Prime benefits, or Amazon Music.eBooks, Prime Videos or Music: Kindle eBooks/Digital Content/Comics, Prime Video, Freevee, Amazon Music, Luna, Appstore for Android, Alexa Voice Services, Prime Gaming/Twitch Purchases, Amazon Games, Softwater/Video Games (Digital Downloads), Amazon Photos, Amazon Kids+, Audible.Login, address, security & privacy: Login and security, Addresses, Suspicious phone call, email or SMS received, Data Privacy Queries.Choose the item you need help with or use the search box at the top of the page to search your ordered items and find the one you have a question about or problem with. A delivery, order or return: Your recent orders will be displayed.Then, the page will explain how to complete the task, resolve the issue, file a report, and more. Select a category, then select the item from that category that relates to your question or problem. Log in links for both agency administrators and cardholders Contact U.S.Choose what you need help with from the options presented. Debit Card team will set you up in the program. Hand the card to the payee or send in the mailĬustomer service always available, all day, every day Learn MoreĪgency staff: Learn how the U.S. Powerful reporting - reports and statements available online Use the card at an ATM, in a store, online, by phone Start immediately - enroll, fund, activate right away Safe - with fraud prevention and other protections Protected by both a chip and a magnetic stripe Strict management controls for agency staff The US Debit Card program has the added benefit of helping agencies with financial controls, auditing and spending reports, fraud protection, and decreasing dependence on cash and checks. Cardholders have access to a mobile phone app and online banking portal to check balances and find ATMs anywhere a VISA card is accepted. The card is used like a typical prepaid debit card and can be used to access funds in local currency at more than 900,000 ATMs. US Debit Card cardholders have consumer protections for fraud, loss, and errors, so the payments are secure. The US Debit Card program is designed to provide the flexibility for federal agencies to configure the program to meet their payment processing needs through immediate enrolling, funding, and activation of cards issued on the spot, funding one card or funding many cards simultaneously.Īll cards issued by the US Debit Card program use the standard chip-based security technology and provide chip and signature protection. It provides an electronic alternative to checks or cash, and creates an electronic payment that is safe, reliable, and convenient. The US Debit Card is a versatile financial product that enables federal agencies to make payments with a prepaid debit card. Please enable JavaScript to use all features. Some features of this site will not work with JavaScript disabled.
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